New Line of How-To Videos
Cargo Equipment Corporation, in an attempt to assist customers with their website experience, has developed a new series of informational How-To Videos. This series will cover everything from making a purchase, to accessing your account. We receive a number of different questions regarding customer accounts such as “How can I see what I ordered last time?” “How do I track my order?” and “Can I change my shipping/billing address?” Now, when customers watch the “Accessing Your Cargo Equipment Account” video, they will be guided through the steps to answer these questions, with an easy to follow video.
The whole idea behind this series of videos is to simplify the customer’s experience on our website. Our most popular video thus far, walks customers through our “Custom Strap Builder.” Using the strap builder allows customers to design a specific strap to meet their exact needs. It is extremely useful when someone is looking for an uncommon or less-popular strap. Many customer’s have their own projects, and the custom strap builder allows them to purchase the exact strap they need.
So far, the How-To series features three videos assisting customers with the most common problems/questions they may have. We are currently in the process of creating additional vidoes, and would love to hear from you about what you would like to see. Feel free to leave us a comment and we will do our best to make it happen! Also check out our YouTube page for our entire series of product How-To’s